Refund policy

Thank you for choosing Nudent. We stand behind our product and want you to feel completely confident in your purchase. If for any reason you're not satisfied, we've got you covered.

Order Cancellation Policy

Orders can be canceled within 1 hour of placement. After this window, we've already started processing your order and cancellations can no longer be accepted.

To cancel within that timeframe, reach out to us immediately at care@nudent.co and we'll process your cancellation with a full refund.

90-Day Money-Back Guarantee

We offer a full 90-day money-back guarantee from the date your order is delivered. If you've given Nudent a real try and aren't happy with your results, simply contact us and we'll make it right — no hassle, no hoops to jump through.

We believe in our formula. That's why we give you 3 full months to experience the difference.

How to Request a Refund

Just reach out to us at support@nudent.co with your order number and a brief note about your experience. Our team will review your request and provide you with instructions for shipping your order back to our facility. Once we receive it, we'll process your refund promptly.

Please don't ship anything back before hearing from us — we'll make sure the process is smooth from start to finish.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, we'll send you a free replacement right away. Just contact us within 7 days of receiving your order and include a photo so we can sort it out fast. No return required in these cases.

A Few Things to Note

  • Refund requests must be made within 90 days of your delivery date
  • Once approved, you'll receive return shipping instructions from our team
  • Refunds are issued back to the original payment method once the return is received and processed
  • If you received a damaged product from us, we cover the replacement at no cost to you

Contact Us

For anything related to your order or refund, reach us at care@nudent.co. We're a real team that actually reads every message and we're here to help.

Thank you for trusting Nudent with your gum health. We're committed to making sure you have a great experience. 💜